(5.0 / 5)2024+ Ratings

Paisie Reviews

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Overall Rating

5.0
2 Reviews
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About Paisie

Paisie.com is a London-based womenswear brand founded in 2010 by Central St Martins alumni Kate and Vicky. The brand offers a range of products including jumpers, coats, and blouses. The knitwear collection is a longstanding customer favourite, and the dresses range is a regular bestseller. Every Paisie design is created with meticulous attention to detail, delivering contemporary styles to suit all figures. The website also offers free UK standard shipping on orders for accessories and orders over £80. The brand has been featured in Vogue, L'officiel, Glamour, Cosmopolitan and stylist. The brand has an excellent reputation with a 4.6-star rating on Trustpilot. Customers praise the quality of the clothing, the unusual designs, and the fast delivery service. The brand also offers a smooth return process. However, some customers have suggested that the brand could consider using more environmentally friendly packaging options.

Paisie Coupon & Discount Codes

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Paisie Customer Reviews (2)

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Catherine Thrower
Catherine Thrower
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Feb 18, 2023
Phillipp Baum
Phillipp Baum
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Feb 13, 2023

Paisie Customer’s Q&A

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Paisie FAQs

FAQ

About Paisie.com Popular Products and Services?

"Paisie.com" is a popular online store that offers a wide range of products. The products include Animal Print Balloon Sleeve Blouse, Animal Print Midi Dress, Animal Print Wrap Blouse, Asymmetric Button Slit Jumper, Asymmetric Geometrical Print Skirt, Asymmetric Hem Shirt Dress, Asymmetric Hem Skirt, Asymmetric Neck Midi Dress, Asymmetric Polka Dot Skirt, Asymmetric Waistband Trousers, and Balloon Sleeve Knitted Dress among others. The store has received excellent customer reviews, with a rating of 4.6 out of 5. Customers have praised the quality of the products, the fit, and the prompt delivery. However, some customers have expressed dissatisfaction with having to pay for return postage. The ribbed jumper in black and the grey ribbed cardigan have been particularly well-received. The culottes and the jumpsuit have also been highlighted for their unique style and perfect fit.

FAQ

Paisie.com Return Policy?

At Paisie.com, customers have the option of a refund or exchange if not completely satisfied with their purchases. To initiate a return, the item must be sent back within 21 days from the line item fulfilment date. Returns outside of this timeframe are not accepted. The return item must be in its original condition, packaged in its original packaging, and with all tags and labels still attached. A return request form provided with the order must be included in the return parcel. For hygiene reasons, refunds are not offered on face masks and pierced jewellery. Delivery charges are non-refundable, except in the event of a cancellation of the entire order before the goods are dispatched. Once the returned item is received and inspected, a refund or exchange will be promptly processed. Refunds will be credited back to the original method of payment. Please allow up to 10 working days from the date the parcel arrives at the office for the refund to be processed.

For overseas customers, Paisie.com has partnered with Global E to ensure smooth returns from anywhere in the world. The return shipping cost varies depending on the country and will be calculated within the return portal. Customers are responsible for the cost of return shipping, and this amount will be deducted from the final refund.

In terms of shipping, Paisie.com offers various delivery options and costs. UK standard delivery on orders of £50 or over is free and takes approximately 2-5 working days. UK standard delivery for accessories and gift cards is also free and takes approximately 2-10 working days. UK standard delivery on orders below £50 costs £4.5 and takes approximately 2-5 working days. International delivery costs and times vary depending on the location. All international customers will be liable for any taxes or duties applicable. For UK orders, all face masks are shipped with Royal Mail First Class free of charge. For overseas orders, all face masks are shipped with postal services. The shipping cost is calculated at the checkout and determined by the shipping country. Please note that the face masks may be shipped separately from the rest of the order.

FAQ

About Paisie.com Prices and Cost?

"Paisie.com" is a London-based womenswear brand. The prices for their items vary. For instance, a Long Ribbed Cardigan is priced at £115.00, but it can be found on sale for £92.00 or even £81.00. A V-Neck Ribbed Jumper is priced at £95.00, but it can be found on sale for £76.00. A Knitted Wrap Top with Long Sleeves is priced at £78.00, but it can be found on sale for £43.00 or £50.00. A Belted Wool Coat is priced at £185.00, but it can be found on sale for £111.00 or £130.00. A Faux Fur Collar Coat is priced at £188.00, but it can be found on sale for £94.00. Please note that these prices are subject to change and may vary depending on the item and time of purchase. It's recommended to check the website for the most accurate and up-to-date pricing.

FAQ

Is there a customer service contact for Paisie.com?

The customer service contact for Paisie.com can be reached via email at customerservices@paisie.com. Please note, the office hours are from 9 am to 5.30 pm Monday to Friday. Calls and emails will be answered during these times. Other email contacts include info@paisie.com, press@paisie.com, collabs@paisie.com, and sales@paisie.com. For any inquiries or assistance, feel free to reach out to the customer service team.

FAQ

How do I return items to Paisie?

To return items to Paisie, ensure to send back the item within 21 days from the line item fulfilment date. Any returns outside of this timeframe cannot be accepted and will be returned to the customer. The return item must be in its original condition, packaged in its original packaging, and with all tags and labels still attached. Include the return request form provided with the order in the return parcel. If the return request form is missing, download a copy from their website. If a printer is not accessible, write the order number, name, and return requests on a piece of paper and enclose it in the parcel. Unfortunately, due to hygiene reasons, refunds cannot be offered on face masks and pierced jewellery. Delivery charges are non-refundable, except in the event of a cancellation of the entire order before the goods are dispatched. Once the returned item is received and inspected, a refund or exchange will be promptly issued. For UK customers, exchanges are available. If an international customer wishes to exchange an item, initiate a return and place a new order for the desired item. Refunds will be credited back to the original method of payment. Please allow up to 10 working days from the date the parcel arrives at the office for the refund to be processed. It may take a few extra days for the refund to reflect on the bank statement. When trying on clothing items, ensure not to wear makeup, perfume/aftershave, or deodorant that may leave marks or scents on the item. When trying on jewellery, avoid contact with perfume, deodorant, hairspray, or water. To prevent any damage, store jewellery in a non-abrasive box or pouch, handle it with care, and avoid applying unnecessary force. Any item returned where there is evidence that these instructions have not been followed will not be accepted. For UK Returns, visit the Paisie website. For Overseas Returns, visit the Paisie returns and exchanges policy page. For any questions, email at customerservices@paisie.com.

FAQ

How can I reach Paisie's customer support?

Consumers may reach Paisie's customer support staff by email or using the site's contact form. They usually reply within 24 hours.
FAQ

Is express shipping available from Paisie?

Paisie does provide express shipping for both UK and overseas purchases. Shipping costs and delivery periods vary according to location.
FAQ

How much does Paisie charge for delivery?

Paisie provides free standard delivery on accessories as well as orders over £50. Shipping prices for overseas orders vary based on the location and order value.
FAQ

What is Paisie's return policy?

If you are not totally pleased, you may request a refund or exchange within 21 days of receiving the products.
FAQ

Are Paisie's products long-lasting?

Paisie does employ sustainable products. They also value ethical production processes.

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